General conditions of Sale

This site is the property of:
Acetaia San Giacomo (
Via G. Verdi,6
42012 Campagnola Emilia (RE)
tax code/VAT number/registration no. reg. imp. IT-02050280359
Tel:+39 (0)522 651197

The site was created for the sale of food products, in compliance with Italian legislation on distance contracts.

Access to the website and use of the latter are subject to compliance with the terms and conditions indicated below.

The sale is governed by these "General conditions of sale" as well as by the methods indicated in detail in the sections of this site called, respectively, "Shipping and Deliveries" and "Confidentiality", which must be considered an integral part of the sales contract. The Customer is therefore invited, before sending the order, to carefully read the conditions of sale as identified above and the information contained therein and to print them or save them on another durable medium accessible to him.

Any changes or new conditions of sale will be promptly reported to the Customer, will be effective from the moment of publication on the site and will be applied only to sales concluded after publication.

Sending the order by the Customer constitutes acceptance of the conditions of sale in force at that time.

Conclusion of the contract
The order sent by the Customer to via the Internet must be completed in its entirety and must contain the elements necessary for the identification of the Customer and the products ordered as well as the indication of the place of delivery, under penalty of its nullity . will send the Customer, via email, a confirmation of order receipt, containing a reference to the applicable conditions of sale.

Product characteristics and availability
In particular circumstances, may not be able to ensure the availability of all the products offered and cannot therefore be held responsible for the temporary unavailability of one or more products. Without prejudice to what is agreed below (Right of withdrawal), the sending of the order by the Customer also constitutes acceptance of a possible partial delivery, limited to the products available within those ordered, as well as a waiver of requesting such title of compensation and/or compensation. also undertakes, in accordance with the law, to promptly inform the Customer of any unavailability of the ordered product. In the case of a purchase order for variable weight products (products weighed and wrapped by following a specific order from the Customer) a deviation may occur between the quantity ordered and that actually delivered, with consequent deviation in weight and price. The actual weight is determined at the time of preparation of the product and may vary up to 10% compared to the measurement indicated in the order. In the latter case, the Customer will be required to pay the price corresponding to the quantity of product actually delivered, it being understood that the charge to the Customer can never be higher than that indicated at the time of the order.

Right of withdrawal and cancellation of an order
The Customer has the right to withdraw from the contract, without any penalty and without specifying the reason, at any time, in accordance with fairness and good faith, upon written or oral communication via email to or by telephone +39 0522 651197. In the communication the Customer must indicate the order for which he intends to exercise the right of withdrawal. will, at its own expense and responsibility, collect the product or products in question in the manner and within the terms that will be previously agreed with the Customer, unless it renounces the return of the above.

Shipping and delivery delivers the product or products ordered by the Customer, under the conditions expressly indicated in the section of this site called "Shipping and delivery".

Prices and payment methods
The prices of the products indicated in the various sections of this site include VAT. The prices applied are those indicated on the site at the time of the order by the Customer. The prices of individual products are subject to change and, therefore, the prices indicated from time to time on the site cancel and replace those previously indicated. The price of the products purchased, together with the cost of home delivery, must be paid by the Customer at the time of shipment. In the case of payment by credit card, it must be paid upon ordering in the case of payment by bank transfer. The tax documentation will be issued from at the time of delivery.

Guarantees and responsibilities, within the limits of availability as regulated above, guarantees that products equal to those indicated and described on the site will be delivered. guarantees compliance with all rules regarding the conservation of products until delivery to the place indicated in the order. The manufacturer's responsibility applies to all products sold. In the case of packaged products, the manufacturer is also responsible for the truthfulness and completeness of the information on the packaging. The images on the site are provided to the Customer to facilitate recognition of the products; Due to variations in packaging by the manufacturer, the photos may not exactly reflect the appearance of the delivered product.

Disputes and applicable law
Civil disputes relating to the application, execution and interpretation of the distance selling contract are subject to Italian jurisdiction and the court of Reggio Emilia will be competent. Remote contracts stipulated with are governed by Italian law and, although not expressly provided for, the relevant legal provisions apply.

We remind you that is also a physical place , its headquarters is the Acetaia San Giacomo in the center of the green Emilian plain. If you decide to come and visit us you will be welcome and we will offer you a glass of Lambrusco!